Shipping and Return
New Shipping Policy 2021
Shipping at Master Indian Spice is FREE, in Canada.
|Coach||Business Class||First Class|
|Purchase Value||$3.99 to $34.99||$35 to $74.99||$75 up|
|Delivery speed (Business days)||5 to 10 days||2 to 6 days||2 to 3 days|
|Canadapost or UPS||Canadapost or UPS|
Note: Due to COVID19 shipping delays, we recommended ordering $35 or more (business class shipping) for orders outside of the Maritimes. Orders will be shipped by Canadapost or UPS.
Orders shipping by Canadapost letter mail do not include tracking.
Frequently asked questions
- How is my order shipped?
Your order will be shipped by Canadapost and UPS. Orders under $35 are shipped as lettermail (does not include tracking).
- Where is my tracking number?
Canadapost letter mail does not come with a tracking number.
You will receive tracking number for all other shipping options (Business & First Class). If you haven't, please reach out to us at email@example.com with your order number.
- When will I receive my order?
We strive for next business day shipping from the time of your purchase. If you're in Canada, your order should take between 2-6 business days after it's shipped. Due to Shipping delays caused by COVID-19, your package may arrive late.
If you haven't received your order within 10 business, please let us know.
- No sales tax?
For residents of Canada, there is no sales taxes on spices, herbs, blends and teas.
- What if I don't like one or all your spice kits?
We want you to be completely happy with our products. We rely on repeat business and word of mouth marketing. If for any reason you are not happy, contact us at firstname.lastname@example.org with you order number and we will make it right.
- Can I get a receipt?
We provide an invoice & receipt with every order. Depending on how you choose to pay, you can find your receipt from your transaction online.