Shipping and Return
We want to make your online shopping experience easy and enjoyable.
On all orders (No order minimums)
- Free Shipping (only in Canada, 3 to 5 business days)
- *Free Returns within 30 days of delivery
- No taxes
The price you see is the price you pay!
*If you are not happy with your purchase, simply email firstname.lastname@example.org with you order number and we will make it right.
Frequently asked questions
- How is my order shipped?
Your order will be shipped as either "Letter-mail" or "Regular Parcel" via Canada post. Express shipping is available at checkout for a fee.
- Where is my tracking number?
To offer free shipping with no order minimums, we have to make a compromise on tracking number. Orders under $50 will most likely not come with a tracking number.
Despite no tracking number, our method of shipping is actually faster!
- When will I receive my order?
We strive for next business day delivery from the time of your purchase. If you're in Canada, your order should take between 3-5 business days after shipped.
- No sales tax?
For residents of Canada, there is no sales taxes on spices, herbs, blends and teas.
- What if I don't like one or all your spice kits?
We strive for complete customer satisfaction. If for any reason you are not happy, contact us at email@example.com with you order number and we will make it right.
- Can I get a receipt?
We provide an invoice & receipt with every order. Depending on how you choose to pay, you can find your receipt from your transaction online!