SHIPPING AND RETURNS


We are pleased to offer free shipping in Canada on all orders, no minimums. 

Orders under $50


  • Ships via Canada Post Lettermail

  • 5 to 10 business days for delivery 

  • Delivery guaranteed — if anything goes wrong, we make it right


Orders $50 and up — Faster Tracked Shipping


  • Ships via Canada Post Expedited or UPS ground

  • 2 to 6 business days

  • Full Tracking included and insured


Orders $65 and up — Faster Tracked Shipping + 2 Free Kits


  • Ships via Canada Post Expedited or UPS ground

  • 2 to 6 business days

  • Full tracking, insured + 2 bonus spice kits added to your order


FREQUENTLY ASKED QUESTIONS

  • 1. When will I receive a tracking number?

    Tracking number will be emailed to you once we ship your order. We ship most orders within 24 hours. 


    Canadapost letter mail (Orders under $50 in Canada) does not come with a tracking number. We guarantee the delivery. 

  • 2. When will I receive my order?

    We ship 99% of all orders within 24 hours. Orders under $50 arrive in 5–10 business days. Orders $50+ with tracked shipping arrive in 2–6 business days.  Rural areas can take a bit longer. 

  • 3. Will I get charged sales tax?

    For residents of Canada and USA, there is no sales taxes on spices, herbs, blends and teas. 


  • 4. What if I don't like one or all your spice kits?

    We want you to be completely happy with our products. We rely on repeat business and word of mouth marketing. If for any reason you are not happy, contact us at 

    hello@masterindian.com with you order number and we will make it right. 




  • 5. Can I get a receipt?

    We provide an invoice & receipt with every order. Depending on how you choose to pay, you can find your receipt from your transaction online.


  • 6. What if there is an issue with my delivery? Damage, missing products, delays etc.

    If there are any issues with your order, reach out to us at hello@masterindian.com with your order number and we will make it right. 


    We will deal with the shipping carriers in case of damage, delays and other delivery issues. You will not have to waste your time. 

  • 7. How reliable is Letter mail shipping with Canadapost? No tracking number?

    Canadapost Lettermail is very reliable, despite no options for a tracking number. We have shipped thousands of orders with very few issues over the last 4 years. 


    If you haven't received your order in 10 business days, please reach out to us at hello@masterindian.com with your order number. 


    Learn More (bottom link will take you to Canada post website) 

    👉Canadapost Letter mail delivery standard


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